![]() The adults enjoyed strolling on the beach too as beautiful sea pottery and sea glass were there to be collected by the eagle eyed. ![]() Well we fell on our feet here! We made good use of the brilliant sea water pool and apart from low tide for an hour or two each day when sea defence work was underway, the beach was accessible for our little 4 year old to play on. We only came across the Full Moon Beach Resort because we left booking late and couldn't find anywhere with two rooms at a reasonable rate. It is my opinion they either need to convert to a homestay and lower prices or completely renovate.… Although the pool & garden are beautiful, the hotel is in a very run down condition. Online this is listed as a 3-star facility - which can no way be the case. Everywhere I look things are broken and repaired in an ugly and dysfunctional manner. The television is about the size of my computer monitor, the stairs are narrow and hotel staff does not help with luggage. The doors and windows are all wooden framed and do not open close or lock well - the wood is warped and metal hinges corroded making it difficult to open, close, and lock windows & doors. Despite upgrading and moving into a suite there is nowhere to put luggage, and only a coat rack to hang clothes (no closet) - room furnishings are woefully inadequate. There are no telephones in the rooms - cannot call hotel staff or for room service. An electrician came this morning to "fix" it but I have no confidence in the repair as the fault switch still does not turn off and a haphazard mess of poorly taped together wires still hang down. Hotel staff came to the room to assess the problem - they were unable to shut the electricity off to the heater so he told us to use cold water and wear flip flops when using the shower or sink - then to prove it was safe he touched the sink and was shocked himself. I was first shocked while taking a shower then my wife while using the sink. We went for a day without being able to use the shower or bathroom faucet because improperly wired water heater with a faulty GFI switch. Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resortĭuring peak usage there is not enough water pressure to use the shower or flush the toilet.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near The Bay - Mooneys Irish Bar.Hotels near Flyboard Mui Ne Kiteboarding School.Hotels near Kite With Me – Kite & Surf School.
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